Privacy Policy
Last updated: November 19, 2025
How We Handle Your Information
At DoneWell Opelika Concrete, we respect your privacy. This policy explains what information we collect when you contact us or hire us for concrete work, and how we use that information to serve you better.
Information We Collect
When you request a quote or hire us, we collect basic information like your name, phone number, email address, and property address. We also take notes about your project needs and preferences. If you visit our website, we may collect technical information like your IP address and browser type to improve our site.
How We Use Your Information
We use your contact information to communicate with you about your project, send quotes, schedule work, and follow up after completion. We may also send you helpful tips about concrete maintenance or let you know about seasonal promotions. You can always opt out of marketing messages.
Sharing Your Information
We do not sell your personal information to anyone. We only share your details with our team members who need them to complete your project. If required by law or to protect our rights, we may share information with legal authorities.
Photos and Testimonials
We love showcasing our work. If we want to use photos of your completed project or your testimonial in our marketing, we will ask for your permission first. You are always free to say no, and it will not affect our service in any way.
Keeping Your Information Safe
We take reasonable steps to protect your personal information from unauthorized access or disclosure. This includes secure storage systems and limiting access to only those team members who need it for your project.
How Long We Keep Your Information
We keep your project information for our records and warranty purposes. This typically means holding onto your details for several years after project completion. If you want us to delete your information, just ask and we will do so unless we need to keep it for legal reasons.
Cookies and Website Tracking
Our website may use cookies to improve your browsing experience and understand how visitors use our site. These are small files stored on your device. You can disable cookies in your browser settings, but this might affect how our website works for you.
Third-Party Services
We use trusted third-party services like email providers and scheduling tools to run our business. These companies have their own privacy policies and security measures. We only work with reputable partners who take privacy seriously.
Your Rights
You have the right to ask what information we have about you, request corrections, or ask us to delete it. You can also opt out of marketing communications at any time. Just contact us and we will take care of it promptly.
Children's Privacy
Our services are for adults. We do not knowingly collect information from children under 13. If you think we have accidentally collected information from a child, please let us know so we can delete it immediately.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we do, we will post the new version here with an updated date. We encourage you to review this page periodically.
Questions or Concerns
If you have any questions about how we handle your information, please reach out. Call us at (334) 569-8293 or email contact@opelikaconcreteworks.com. We are happy to discuss any privacy concerns you might have.